Important Coronavirus Information
At Benedictine Living Community Dickinson, our priority is the health and wellness of our residents, tenants and associates. We know that the frail and elderly are especially susceptible to the coronavirus. That is why we have been doing all that we can to prevent the spread of this virus.
At this time, we are still required to suspend indoor visitation. We understand that this is difficult news. Compassionate care visits may still be scheduled. For now, we are encouraging family and friends to connect via outdoor visits, phone, window visits, U.S. mail or visits through technology. Please contact us to schedule a visit. We will notify family members as soon as we are able to resume indoor social visits. Thank you for your patience and understanding.
Protect yourself and those you love with the COVID-19 vaccine!
Getting vaccinated against COVID-19 is one of the best ways to protect yourself and everyone around you, particularly those who are at increased risk for severe illness. Getting these shots will not only protect you from being infected; it will help us take a big step towards ending this pandemic.
If you are unvaccinated and are interested in vaccination, the COVID-19 vaccine is free, safe and readily available. Not sure where? Check out vaccines.gov, text your zip code to 438829, or call 1-800-232-0233 to find a location near you. Still have questions? Go to www.cdc.gov/coronavirus for the latest information on the vaccine.
We look forward to the day when COVID-19 is vanquished. Until then, we appreciate your cooperation as we comply with the requirements applicable to senior care facilities.
Because we place a priority on the health and safety of our residents, Benedictine Living Community Dickinson has been offering regular coronavirus testing and as needed to residents, tenants and employees with symptoms. This testing helps to identify those who may have the virus and may not show symptoms so we can care for them and potentially limit transmission to others. If our testing identifies any new positive results, we will post an update on our hotline – 701-751-0409.
As we have for the past year, we continue to monitor all residents and staff for signs and symptoms of the virus. We also remain in close communication with our local and state health officials to ensure we are taking all appropriate steps to prevent the virus from spreading.
Infection Control Measures
Beginning in March 2020, we implemented all recommended guidance from the CDC, the Centers for Medicare & Medicaid Services, and our state and local health departments to protect our residents and staff. Because we have taken this situation very seriously, our campus has been:
- Screening all residents and tenants for symptoms of the virus, temperature and oxygen levels daily.
- Providing face masks to all residents to wear.
- Screening all our employees for symptoms and temperature at the beginning of their shift each day. Employees are not allowed in the building if they are ill.
- Requiring all employees to wear face masks and face shields while providing care.
- Encouraging all residents and employees to get vaccinated for COVID-19.
- Implementing enhanced infection control measures, including extra efforts to clean and disinfect all high-touch areas throughout the building.
As we navigate this challenge, we are especially grateful for our dedicated caregivers, who are working tirelessly to ensure a clean, safe environment for all who live and work here. We all remain focused on providing exceptional care and services for all our residents.
Frequently Asked Questions
How are staff being screened for COVID-19, especially when they leave and re-enter the building?
We screen our employees for symptoms and check their temperatures each time they enter the building. Those with symptoms or known exposure are instructed to self-quarantine at home and/or seek medical care, and communicate with their supervisor. We encourage them to monitor themselves for signs and symptoms of COVID-19.
Why are your residents wearing masks?
Our top priority is to protect the health and safety of our residents and staff. The latest infection control measure we have implemented is to provide a face mask for every resident. Residents are encouraged to wear the face mask anytime one of our caregivers is in their room or if they leave their room for any reason. They do not have to wear one while they are in their rooms alone. The CDC recommends wearing face masks as a way to reduce the likelihood of transmitting the virus.
Is it okay for resident’s to order food delivery and/or for family to bring in food or drink to our front reception desk?
If food delivery is an integral part of the resident’s psychological well-being (ethnic food, comfort food etc.), it can be dropped off at the front entrance.
What kind of faith-based services are being offered?
Our staff realize how important faith practices are to our residents. To ensure our residents’ needs are met, we have connected with area clergy to offer phone contact, letters, etc. in addition to pastoral/spiritual visits from our in-house chaplaincy staff. Our local provider, Consolidated, also provides a number of options for spiritual services.
Wellness and social activities can be the highlight of a resident’s day. Here are ways we’re bringing social and wellness activities to your loved ones:
- #WorldofHearts: Project to display hearts around facility and in windows.
- White-board connection: ways for residents to share messages with loved ones on Facebook.
- Milestone Celebrations: We have plans to make special occasions, such as birthdays, a little more enjoyable during this time of isolation especially as it is more difficult for families and/or friends to share in the occasions. We will work with families to be involved as much as possible: celebrating outside a resident’s window, reading cards & letters, video chats, etc.
Can I still do my mom’s laundry for her?
You are welcome to continue doing your family member’s laundry. Please call ahead when you plan to pick up laundry so staff can have it ready for you at the main entrance.
Can I drop off care packages or supplies for my parents?
Yes, we will gladly receive deliveries for our residents at the main entrance, and our staff will deliver them to the appropriate residents’ room.
How are the residents feeling about the visitor restrictions and social distancing?
Residents and families have been supportive of the steps we’ve taken focused on protecting residents’ health, wellness and safety, which are in line with federal and state guidelines. Our community staff are providing compassionate care to make sure residents are staying mentally healthy and stimulated while adhering to social distancing guidelines.
What can I do to help brighten a resident’s day?
Local children, family members and the public are invited to send cards, letters, artwork, drawings or inspirational messages to our residents. The messages and artwork will be shared for residents and staff to enjoy. Messages and artwork can be dropped off at the front entrance or emailed to [email protected].
My dad enjoys walking around the campus. Can he still go outside?
Yes, our residents can go outside and walk or sit in the back patio area as long as they are safe in doing this activity and have some staff supervision. Residents need to remember to maintain the 6 foot distance from other residents.
My grandma just moved in last week. What are you doing to help her settle in to her new home and make friends?
We will be working closely one-on-one with your loved one to make sure she feels right at home, including welcome visits by key staff, giving her an orientation/tour to key locations within our community, and introducing her to her new neighbors and activities within current social distancing guidelines.
How can I protect myself?
Make sure you protect yourself and loved ones by using the following “best practice” infection prevention strategies every day:
- Wash your hands frequently (20 seconds of really washing well with soap and water – sing “Happy Birthday” twice). Using alcohol-based hand sanitizer with at least 60% alcohol is also acceptable.
- Cover your mouth when you cough or sneeze with a tissue or into your sleeve, and then throw the tissue in the trash.
- Avoid touching your eyes, nose and mouth.
- Stay home and get medical attention if you are feeling sick.
- When out in public, maintain a “social distance” which means stay a minimum of 6 feet away from anyone else.
We sincerely thank our residents, their families and our staff for their patience and dedication as we keep the safety, health and wellness of our residents and associates our top priority. Given the Coronavirus situation is changing frequently, we will be working hard to provide additional information on this page and through other communication methods as it becomes available.
Please feel free to contact us with any additional questions or concerns. We’re here for you and your loved one!