Important Coronavirus Information
At Benedictine Living Community-Regina, our priority is the health and wellness of our residents and associates. We know that the frail and elderly are especially susceptible to the coronavirus. That is why we have been doing everything we can to prevent the spread of this virus onto our campus.
Visitors are welcome any time during our visiting hours. Visitors are advised that there is a risk for becoming infected by COVID-19 when there are active cases in our building.
- Visitors are encouraged to follow the Core Principles of Infection Control, including practicing good hand hygiene, wearing a face covering or mask that covers the mouth and nose when requested, and physically distancing from other residents and staff.
- Visitors who have had a positive viral test for COVID-19 or have symptoms of COVID-19, or who currently meet the criteria for quarantine, are asked to delay their visit until their quarantine period has ended.
- While CMS does not recommend visitation when a resident is actively infected with COVID-19 or in quarantine, residents may still choose to have visitors. The Core Principles of Infection Control need to be followed.
You can further help protect our residents and staff by taking an over-the-counter COVID-19 test prior to visiting. This strategy helps to keep those who are ill from carrying COVID-19 onto our campus to our residents and staff. Thank you for your cooperation with all these safety measures.
Benedictine Living Community-Regina is currently offering coronavirus testing as required by the Centers for Medicare and Medicaid Services and as needed to residents and employees with symptoms. Testing enables us to better protect our residents and staff by identifying those who may be positive, but are not having any symptoms. Once identified, we can implement additional infection control measures quickly to better care for those who may be infected.
Infection Control Measures
Since March 2020, we have followed all recommended guidance from the Centers for Disease Control and Prevention (CDC), Centers Medicare & Medicaid Services (CMS), and our state and local health departments. Because we have taken this situation very seriously, our campus continues to:
- Monitor residents for symptoms of respiratory illness.
- Provide face masks for residents to wear if they chose.
- Encourage employees to monitor themselves for illness. If experiencing symptoms, to obtain a COVID-19 test, self-quarantine at home and/or seek medical care.
- Require all employees to wear personal protective equipment as directed by state and federal guidance.
Protect yourself and those you love with the COVID-19 vaccine!
COVID-19 vaccines are the best protection against serious illness. We recommend that everyone stay up to date with the COVID-19 vaccine and boosters to protect themselves and those they love. The COVID-19 vaccine is free and readily available. Not sure where? Check out www.vaccines.gov, text your zip code to 438829, or call 1-800-232-0233 to find a location near you.
Question and Answers
Is the visitation open for all ages?
Yes. Visitors are encouraged to follow the Core Principles of Infection Control, including washing hands, wearing a face mask when required by the community transmission rate, and social distancing from other residents and staff.
Assisted Living Link Pauline/Tabitha
Care Center Link
Virtual Visit Sign up at Regina Senior Living:
When signing up please state who you would like to have a virtual visit with and what platform you’d like to use; Facetime or Zoom. If you have any difficulties with signing up please contact the Wellness Department 651-404-7917 as they can either assist you or sign you up.
Assisted Living Link Pauline/Tabitha
Care Center Link
Benedictine Living Community-Regina to launch Essential Caregiver Program
Throughout the COVID-19 pandemic, the health and safety of our residents and our associates has been a priority. We also recognize the impact social isolation has had on our residents’ wellbeing.
Although social distancing and physical separation are still important to keep residents safe, we are taking steps to address the unintended consequences of prolonged social isolation and to maintain our residents’ overall health and wellbeing. In accordance with guidelines released by the Minnesota Department of Health, we have developed an Essential Caregiver program that balances the potential benefits and risks of allowing Essential Caregivers into our building.
We recognize the critical role family members are other outside caregivers, such as friends, volunteers and private personal caregivers, often have in the care and support of residents. Our essential Caregiver program is designed to safely allow designated Essential Caregivers to come into the community to provide care and support residents consistent with state guidelines.
This new program will be implemented effective August 5th and is a narrowly defined exception to visitor restrictions which may allow certain cares and emotional supports to be provided by a personal caregiver from outside our community.
We know that you share our concerns about efforts to keep residents in our community safe during the COVID-19 pandemic. While we welcome this opportunity to make this unique exception to the current visitor restrictions, we must all continue to be vigilant to take the necessary precautions to prevent the spread of coronavirus.
We have provided details of our Essential caregiver program to our residents and family members. For more information, please contact Libby Molitor, COVID-19 Project Manager, at 651-404-7925 or Elizabeth.Molitor@benedictineliving.org
Frequently Asked Questions regarding COVID-19
How are staff being screened for COVID-19, especially when they leave and re-enter the building?
We screen our employees for symptoms and check their temperatures daily prior to beginning their shifts. Those with symptoms or known exposure are instructed to self-quarantine at home and/or seek medical care. We encourage them to monitor themselves for signs and symptoms of COVID-19.
Can I visit my parents?
While we have restricted visitors to specific, limited, compassionate care situations, we are encouraging and offering families several ways to keep in touch with their loved ones.
- Phone calls
- Write them a letter, card or piece of art and send via snail mail.
Send an email via our website. Please fill out the “Connect With Us” form and put your message in the comments section. We will make sure your loved one gets the message.
- Video chat—you can schedule a time through our website to visit using Zoom or other technology. Please fill out the “Connect With Us” form and select “schedule video chat.”
- Regularly check out our Family Update page on our website and Facebook page for highlights and photos of the activities we are hosting to boost spirits all while protecting the health of our residents.
- Where possible and free of snow and ice, we welcome you to come to their window to share messages of love. If you let us know you are coming, we can make sure your loved one is able to use the phone to speak with you. Please call Dawn Tombley at (651) 404-7949 to arrange this window visit.
Is it okay for residents to order food delivery and/or for family to bring in food or drink to our front reception desk?
We want to minimize the number of persons coming into our reception area and prefer our residents choose meal options from their dining room menus. However, if food delivery is an integral part of the resident’s psychological well-being (ethnic food, comfort food etc.) it can be allowed providing the delivery person does not enter the community and leaves the food at the front desk and then exits.
What kind of faith-based services are being offered?
Our spiritual care staff realize how important faith practices are to our residents. We are providing one-on-one visits with spiritual care, broadcasting Interfaith, Mass and Rosary on our in-house community channel, communion room to room and communicating other tv channels that offer Mass.
Wellness and social activities can be the highlight of a resident’s day. Here are ways we’re bringing social and wellness activities to your loved ones:
- Wellness team members are connecting family members with their loved ones through FaceTime or the Zoom program.
- For those unable to interact through mobile devices, Wellness team members are spending time with each resident and following up with their loved ones.
- Hastings Community members are sending heartfelt letters, crafts and pictures to the campus for our staff to distribute and residents to enjoy.
- In Assisted Living, groups of no more than 10 are gathering 6 ft apart in their hallways to group bingo, exercise and outdoor walks.
- Therapy team members are checking in with residents to offer at home exercises and individual walking sessions for those that are not interested in group activities.
I used to do my mom’s laundry for her, now how is her laundry getting done?
Our staff is picking up right where you left off and ensuring that any services our residents were receiving from their families are now being met by our staff. For the Assisted Living and Memory Care Communities, please call Cari Steinhibel, Director of Nursing (651) 404-7923 directly if you have specific questions about your loved one’s needs. For the Care Center and Transitional Care Unit, please call (651) 404-7901.
Can I drop off care packages or supplies for my parents?
Yes, we will gladly receive deliveries for our residents. If your loved one is residing in the Assisted Living, please deliver essential items at the 1008 1st Street West Entrance door. Please walk through the first set of automatic doors and drop the clearly labeled delivery into the cart provided. Essential items include; medications, incontinent products, toiletries and necessary clothing. If your delivery includes medications or items that need to be delivered immediately, please call the charge nurse at (651) 404-7916 and make arrangements.
If your loved on is residing in the Care Center or Transitional Care Unit at this time, please contact (651) 404-7901 to coordinate your drop off appointment. Our staff will bring them to the appropriate residents’ home. We will take deliveries on only Mondays and Thursdays for the whole campus.
Mood enhancers such as flowers, homemade treats and/or other items can only be accepted if delivered through the mail.
How are the residents feeling about the visitor restrictions and social distancing?
Residents and families have been supportive of the steps we’ve taken focused on protecting residents’ health, wellness and safety, which are in line with federal and state guidelines. Our community staff are providing compassionate care to make sure residents are staying mentally healthy and stimulated while adhering to social distancing guidelines. We’ve heard from residents and their families that they feel Regina is the safest place to be during this difficult time.
What can I do to help brighten a resident’s day?
We are excited to announce our new “#GramsForGrands” program that invites local children, family members and the public to send cards, letters, artwork, drawings or inspirational messages to our residents. The messages and artwork will be shared with our center’s grandmas, grandpas and other residents as well as posted on an “art gallery” wall in the center for residents and staff to enjoy. Please send messages and artwork to Regina Senior Living at 1008 1st Street West, Hastings MN 55033 and Attention it to Anna Raway, Housing Manager. She will work with the Regina team to make sure our Grands will receive them!
My dad enjoys walking around the campus and flower gardens. Can he still go outside?
Yes, our residents can go outside and walk or sit as long as they are safe in doing this activity. Residents need to remember to maintain the 6 foot distance from other residents.
My grandma just moved in last week. What are you doing to help her settle in to her new home and make friends?
We will be working closely one-on-one with your loved one to make sure she feels right at home, including welcome visits by key staff, giving her an orientation/tour to key locations within our community, and introducing her to her new neighbors and activities within current social distancing guidelines.
Is my mom able to have her hair done?
Current federal and state guidelines prevent our hair stylist from working at this time. Our staff are stepping in and assisting with grooming needs to ensure your mom looks and feels her best.
How can I protect myself?
Make sure you protect yourself and loved ones by using the following “best practice” infection prevention strategies every day:
- Wash your hands frequently (20 seconds of really washing well with soap and water – sing “Happy Birthday” twice). Using alcohol-based hand sanitizer with at least 60% alcohol is also acceptable.
- Cover your mouth when you cough or sneeze with a tissue or into your sleeve, and then throw the tissue in the trash.
- Avoid touching your eyes, nose and mouth.
- Stay home and get medical attention if you are feeling sick.
- When out in public, maintain a “social distance” which means stay a minimum of 6 feet away from anyone else.
We sincerely thank our residents, their families and our staff for their patience and dedication as we keep the safety, health and wellness of our residents and associates our top priority. Given the Covid-19 situation is changing frequently, we will be working hard to provide additional information on this page and through other communication methods as it becomes available.