Yes. Visitors are encouraged to follow the Core Principles of Infection Control, including washing hands, wearing a face mask when required by the community transmission rate, and social distancing from other residents and staff.

We screen our employees for symptoms and check their temperatures daily prior to beginning their shifts. Those with symptoms or known exposure are instructed to self-quarantine at home and/or seek medical care. We encourage them to monitor themselves for signs and symptoms of COVID-19.

While we have restricted visitors to specific, limited, compassionate care situations, we are encouraging and offering families several ways to keep in touch with their loved ones.

• Phone calls
• Write them a letter, card or piece of art and send via snail mail.
  Send an email via our website. Please fill out the “Connect With Us” form and put your message in    the comments section. We will make sure your loved one gets the message.
• Video chat—you can schedule a time through our website to visit using Zoom or other technology. Please fill out the “Connect With Us” form and select “schedule video chat.”
• Regularly check out our Family Update page on our website and Facebook page for highlights and photos of the activities we are hosting to boost spirits all while protecting the health of our residents.
• Where possible and free of snow and ice, we welcome you to come to their window to share messages of love. If you let us know you are coming, we can make sure your loved one is able to use the phone to speak with you. Please call Dawn Tombley at (651) 404-7949 to arrange this window visit.

We want to minimize the number of persons coming into our reception area and prefer our residents choose meal options from their dining room menus. However, if food delivery is an integral part of the resident’s psychological well-being (ethnic food, comfort food etc.) it can be allowed providing the delivery person does not enter the community and leaves the food at the front desk and then exits.

Our spiritual care staff realize how important faith practices are to our residents. We are providing one-on-one visits with spiritual care, broadcasting Interfaith, Mass and Rosary on our in-house community channel, communion room to room and communicating other tv channels that offer Mass.

•  Wellness team members are connecting family members with their loved ones through FaceTime or the Zoom program.
•  For those unable to interact through mobile devices, Wellness team members are spending time with each resident and following up with their loved ones.
•  Hastings Community members are sending heartfelt letters, crafts and pictures to the campus for our staff to distribute and residents to enjoy.
•  In Assisted Living, groups of no more than 10 are gathering 6 ft apart in their hallways to group bingo, exercise and outdoor walks.
•  Therapy team members are checking in with residents to offer at home exercises and individual walking sessions for those that are not interested in group activities.

Our staff is picking up right where you left off and ensuring that any services our residents were receiving from their families are now being met by our staff. For the Assisted Living and Memory Care Communities, please call Cari Steinhibel, Director of Nursing (651) 404-7923 directly if you have specific questions about your loved one’s needs. For the Care Center and Transitional Care Unit, please call (651) 404-7901.

Yes, we will gladly receive deliveries for our residents. If your loved one is residing in the Assisted Living, please deliver essential items at the 1008 1st Street West Entrance door. Please walk through the first set of automatic doors and drop the clearly labeled delivery into the cart provided. Essential items include; medications, incontinent products, toiletries and necessary clothing. If your delivery includes medications or items that need to be delivered immediately, please call the charge nurse at (651) 404-7916 and make arrangements.

If your loved on is residing in the Care Center or Transitional Care Unit at this time, please contact (651) 404-7901 to coordinate your drop off appointment. Our staff will bring them to the appropriate residents’ home. We will take deliveries on only Mondays and Thursdays for the whole campus.

Mood enhancers such as flowers, homemade treats and/or other items can only be accepted if delivered through the mail.

Residents and families have been supportive of the steps we’ve taken focused on protecting residents’ health, wellness and safety, which are in line with federal and state guidelines. Our community staff are providing compassionate care to make sure residents are staying mentally healthy and stimulated while adhering to social distancing guidelines. We’ve heard from residents and their families that they feel Regina is the safest place to be during this difficult time.

We are excited to announce our new “#GramsForGrands” program that invites local children, family members and the public to send cards, letters, artwork, drawings or inspirational messages to our residents. The messages and artwork will be shared with our center’s grandmas, grandpas and other residents as well as posted on an “art gallery” wall in the center for residents and staff to enjoy. Please send messages and artwork to Regina Senior Living at 1008 1st Street West, Hastings MN 55033 and Attention it to Anna Raway, Housing Manager. She will work with the Regina team to make sure our Grands will receive them!

Yes, our residents can go outside and walk or sit as long as they are safe in doing this activity. Residents need to remember to maintain the 6 foot distance from other residents.

We will be working closely one-on-one with your loved one to make sure she feels right at home, including welcome visits by key staff, giving her an orientation/tour to key locations within our community, and introducing her to her new neighbors and activities within current social distancing guidelines.

Current federal and state guidelines prevent our hair stylist from working at this time. Our staff are stepping in and assisting with grooming needs to ensure your mom looks and feels her best.

Make sure you protect yourself and loved ones by using the following “best practice” infection prevention strategies every day:

• Wash your hands frequently (20 seconds of really washing well with soap and water – sing “Happy Birthday” twice). Using alcohol-based hand sanitizer with at least 60% alcohol is also acceptable.
• Cover your mouth when you cough or sneeze with a tissue or into your sleeve, and then throw the tissue in the trash.
• Avoid touching your eyes, nose and mouth.
• Stay home and get medical attention if you are feeling sick.
• When out in public, maintain a “social distance” which means stay a minimum of 6 feet away from anyone else.