Important Coronavirus Information

At Benedictine Living Community-Regina, our priority is the health and wellness of our residents and associates. We know that the frail and elderly are especially susceptible to the coronavirus. That is why we have been doing everything we can to prevent the spread of this virus onto our campus.


We are happy to say we are welcoming visitors back on our campus. Our visitation policy complies with the current Minnesota Department of Health guidance.

All visitors must be screened for COVID-19 before their visit, wear a well-fitting face mask for the duration of their visit, maintain social distance from other residents and staff, practice good hand hygiene and remain in the resident’s room or designated visiting space. Visitors who have been exposed to COVID-19 in the last 14 days prior to their visit will not be allowed into the building. Your cooperation with these measures is greatly appreciated.

For the safety of all residents and their visitors and in compliance of the core principles of infection control, we will be asking Care Community visitors to the schedule their visits. This will also allow all residents who want to have visitors to have the opportunity to host visitors. Visits will be scheduled through an App called Sign up Genius. To schedule, download the Sign Up Genius app or go to and select find a sign up. Search for a sign up Hit search and click on guest visits and schedule your visit. Or you can just click on this link.

If you do not have access to a computer or smart phone, please call 784-5500 and ask for Katie Tritz.  If unavailable please leave her a voicemail, her hours are 6 a.m. – 2 p.m.

Please note – visitation may be cancelled on short notice if a resident or employee tests positive for COVID-19. If a resident or employee tests positive, we are required to restrict general visitation until testing has been completed.

Face masks still required on our campus:

On May 13, the Centers for Disease Control and Prevention (CDC) issued good news for those who are fully vaccinated. If you are fully vaccinated (meaning that you have completed the full series of the vaccine and two weeks have passed since the last dose), the CDC says you can resume activities without wearing a face mask or physically distancing, except where required by federal, state, or local law.

Unfortunately, healthcare is one of those exceptions in which wearing a face mask is still required except in certain circumstances. While face masks are required to be worn in most areas of our campus, the Centers for Medicare and Medicaid Services does allow for fully vaccinated residents to visit in person with fully vaccinated visitors without wearing face masks and within close contact when in a private room or apartment. Face masks must be worn in common areas or when an unvaccinated person is in the room or area.

Employees who are fully vaccinated may remove their face masks in break rooms or meeting rooms when all present are fully vaccinated. All employees must continue to wear face masks and eye protection when in care areas.

If you are unvaccinated and are interested in vaccination, the COVID-19 vaccine is readily available in our community. Not sure where? Check out, text your zip code to 438829, or call 1-800-232-0233 to find a location near you. If you still have questions, go to for more information on the COVID-19 vaccine.

We look forward to the day when COVID-19 is vanquished. Until then, we appreciate your cooperation as we comply with the requirements applicable to senior care facilities.

COVID-19 Update

Benedictine Living Community-Regina is currently offering regular coronavirus testing to unvaccinated employees and as needed to residents and employees with symptoms. Testing enables us to better protect our residents and staff by identifying those who may be positive, but are not having any symptoms. Once identified, we can implement additional infection control measures quickly to better care for those who may be infected. We will update our hotline – 651-404-7996 – if our testing identifies any new positive cases.

We continue to monitor all our residents and staff for signs and symptoms of the virus. Because the health and wellness of our residents and associates is our priority, we have implemented all recommended measures to prevent the spread of this virus on our campus. We are also in close communication with our local and state health officials to ensure we are taking all appropriate steps.

Infection Control Measures

Since March 2020, all our associates are following the latest CDC infection control protocols which include:

  • Screening all our residents daily for temperature, symptoms and oxygen levels.
  • Providing face masks to all residents and tenants to wear whenever one of our staff is in their room/apartment or when a resident or tenant ventures outside their room/apartment.
  • Offering socially distanced meals and activities.
  • Screening all our associates for symptoms and temperature at the beginning of their shift each day. Associates are not allowed in the building if they are ill.
  • Requiring all associates to wear face masks and eye protection while providing care.
  • Implementing enhanced infection control measures, including extra efforts to clean and disinfect all high-touch areas throughout the building.

As we navigate this ongoing challenge with COVID-19, we are especially grateful for our dedicated caregivers, who are working tirelessly to ensure a clean, safe environment for all who live and work here. We all remain focused on providing exceptional care and services for all our residents.

Question and Answers Regarding Inside Visitation

Yes. Please know all visitors will be asked to comply with our visitation protocols, which includes wearing face masks during the entire visit if unvaccinated, wearing face masks in common areas, abiding by social distancing requirements, limiting physical contact if unvaccinated, and limiting movement within our building outside of the designated visitation area.

Yes, window visits and visits through alternative modes of communication (such as Zoom, Skype or FaceTime) are also available. We also continue to support compassionate care visits and designated individuals as essential caregivers as appropriate.

If you believe you have been wrongly denied visitation, or you have questions that aren’t answered by these FAQs or the guidance, you may contact the Ombudsman for Long-Term Care at 651-431-2555 or 1-800-657-3591.

Essential Caregiver Program available at Benedictine Living Community-Regina

Throughout the COVID-19 pandemic, the health and safety of our residents and our associates has been a priority. We also recognize the impact social isolation has had on our residents’ wellbeing.

Although social distancing and physical separation are still important to keep residents safe, we are taking steps to address the unintended consequences of prolonged social isolation and to maintain our residents’ overall health and wellbeing. In accordance with guidelines released by the Minnesota Department of Health, we have developed an Essential Caregiver program that balances the potential benefits and risks of allowing Essential Caregivers into our building.

We recognize the critical role family members are other outside caregivers, such as friends, volunteers and private personal caregivers, often have in the care and support of residents. Our essential Caregiver program is designed to safely allow designated Essential Caregivers to come into the community to provide care and support residents consistent with state guidelines.

This new program will be implemented effective August 5th and is a narrowly defined exception to visitor restrictions which may allow certain cares and emotional supports to be provided by a personal caregiver from outside our community.

We know that you share our concerns about efforts to keep residents in our community safe during the COVID-19 pandemic. While we welcome this opportunity to make this unique exception to the current visitor restrictions, we must all continue to be vigilant to take the necessary precautions to prevent the spread of coronavirus.

We have provided details of our Essential caregiver program to our residents and family members. For more information, please contact Libby Molitor, COVID-19 Project Manager, at 651-404-7925 or

Frequently Asked Questions regarding COVID-19

We screen our employees for symptoms and check their temperatures daily prior to beginning their shifts. Those with symptoms or known exposure are instructed to self-quarantine at home and/or seek medical care. We encourage them to monitor themselves for signs and symptoms of COVID-19.

While we have restricted visitors to specific, limited, compassionate care situations, we are encouraging and offering families several ways to keep in touch with their loved ones.

  • Phone calls
  • Write them a letter, card or piece of art and send via snail mail.
    Send an email via our website. Please fill out the “Connect With Us” form and put your message in    the comments section. We will make sure your loved one gets the message.
  • Video chat—you can schedule a time through our website to visit using Zoom or other technology. Please fill out the “Connect With Us” form and select “schedule video chat.”
  • Regularly check out our Family Update page on our website and Facebook page for highlights and photos of the activities we are hosting to boost spirits all while protecting the health of our residents.
  • Where possible and free of snow and ice, we welcome you to come to their window to share messages of love. If you let us know you are coming, we can make sure your loved one is able to use the phone to speak with you. Please call Dawn Tombley at (651) 404-7949 to arrange this window visit.

We want to minimize the number of persons coming into our reception area and prefer our residents choose meal options from their dining room menus. However, if food delivery is an integral part of the resident’s psychological well-being (ethnic food, comfort food etc.) it can be allowed providing the delivery person does not enter the community and leaves the food at the front desk and then exits.

Our spiritual care staff realize how important faith practices are to our residents. We are providing one-on-one visits with spiritual care, broadcasting Interfaith, Mass and Rosary on our in-house community channel, communion room to room and communicating other tv channels that offer Mass.

  •  Wellness team members are connecting family members with their loved ones through FaceTime or the Zoom program.
  •  For those unable to interact through mobile devices, Wellness team members are spending time with each resident and following up with their loved ones.
  •  Hastings Community members are sending heartfelt letters, crafts and pictures to the campus for our staff to distribute and residents to enjoy.
  •  In Assisted Living, groups of no more than 10 are gathering 6 ft apart in their hallways to group bingo, exercise and outdoor walks.
  •  Therapy team members are checking in with residents to offer at home exercises and individual walking sessions for those that are not interested in group activities.

Our staff is picking up right where you left off and ensuring that any services our residents were receiving from their families are now being met by our staff. For the Assisted Living and Memory Care Communities, please call Cari Steinhibel, Director of Nursing (651) 404-7923 directly if you have specific questions about your loved one’s needs. For the Care Center and Transitional Care Unit, please call (651) 404-7901.

Yes, we will gladly receive deliveries for our residents. If your loved one is residing in the Assisted Living, please deliver essential items at the 1008 1st Street West Entrance door. Please walk through the first set of automatic doors and drop the clearly labeled delivery into the cart provided. Essential items include; medications, incontinent products, toiletries and necessary clothing. If your delivery includes medications or items that need to be delivered immediately, please call the charge nurse at (651) 404-7916 and make arrangements.

If your loved on is residing in the Care Center or Transitional Care Unit at this time, please contact (651) 404-7901 to coordinate your drop off appointment. Our staff will bring them to the appropriate residents’ home. We will take deliveries on only Mondays and Thursdays for the whole campus.

Mood enhancers such as flowers, homemade treats and/or other items can only be accepted if delivered through the mail.

Residents and families have been supportive of the steps we’ve taken focused on protecting residents’ health, wellness and safety, which are in line with federal and state guidelines. Our community staff are providing compassionate care to make sure residents are staying mentally healthy and stimulated while adhering to social distancing guidelines. We’ve heard from residents and their families that they feel Regina is the safest place to be during this difficult time.

We are excited to announce our new “#GramsForGrands” program that invites local children, family members and the public to send cards, letters, artwork, drawings or inspirational messages to our residents. The messages and artwork will be shared with our center’s grandmas, grandpas and other residents as well as posted on an “art gallery” wall in the center for residents and staff to enjoy. Please send messages and artwork to Regina Senior Living at 1008 1st Street West, Hastings MN 55033 and Attention it to Anna Raway, Housing Manager. She will work with the Regina team to make sure our Grands will receive them!

Yes, our residents can go outside and walk or sit as long as they are safe in doing this activity. Residents need to remember to maintain the 6 foot distance from other residents.

We will be working closely one-on-one with your loved one to make sure she feels right at home, including welcome visits by key staff, giving her an orientation/tour to key locations within our community, and introducing her to her new neighbors and activities within current social distancing guidelines.

Current federal and state guidelines prevent our hair stylist from working at this time. Our staff are stepping in and assisting with grooming needs to ensure your mom looks and feels her best.

Make sure you protect yourself and loved ones by using the following “best practice” infection prevention strategies every day:

  • Wash your hands frequently (20 seconds of really washing well with soap and water – sing “Happy Birthday” twice). Using alcohol-based hand sanitizer with at least 60% alcohol is also acceptable.
  • Cover your mouth when you cough or sneeze with a tissue or into your sleeve, and then throw the tissue in the trash.
  • Avoid touching your eyes, nose and mouth.
  • Stay home and get medical attention if you are feeling sick.
  • When out in public, maintain a “social distance” which means stay a minimum of 6 feet away from anyone else.

Thank you!

We sincerely thank our residents, their families and our staff for their patience and dedication as we keep the safety, health and wellness of our residents and associates our top priority. Given the Covid-19 situation is changing frequently, we will be working hard to provide additional information on this page and through other communication methods as it becomes available.