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Benedictine Honored By Performance Excellence Network

Benedictine was awarded the 2019 Performance Excellence Network Award by the Performance Excellence Network (PEN), during the PENworks 2020 online conference. The conference was attended virtually by nearly 400 local leaders from across the region Wednesday, Sept. 23, and recognized six Minnesota organizations. This award is based on the Baldrige Framework and is the culmination of a rigorous evaluation of an organization’s management and performance system. The evaluation criteria consider leadership, strategic planning, customer-related processes, measurement and knowledge management, workforce, and operations, and recognize organizations that are systematically improving results.

“This year, organizations face extraordinary challenges. But these six organizations have demonstrated a commitment to improving their processes and their outcomes for the benefit of their customers, workforce, and other stakeholders. They are deserving of recognition in any year, but even more so, given this year’s circumstances. I imagine they will also more successfully navigate the challenges because of their efforts,” said Brian Lassiter, president/CEO, Performance Excellence Network.

“Even after Benedictine achieved the Performance Excellence Network Excellence Level in 2012, we continue to acknowledge the importance of the Baldrige framework and how it helps us perform at our highest level as an organization,” said Jerry Carley, Benedictine president and CEO. “We look forward to continuing this journey, digging deeper and building on what we’ve already accomplished as we continue to serve the health care needs of aging adults. Thank you to our amazing associates in our communities and support centers who keep quality at the heart of what they do each and every day.”

“Congratulations to the six organizations recognized,” said Minnesota Governor Tim Walz. “With today’s challenges, it’s critical for us to not only continue to invest in ourselves and our organizations, but to work harder at it. The challenges related to the pandemic, the economic fallout, social inequalities, and social unrest make it imperative that all of us focus on what’s important and invest in the things that will make us better and stronger as a community.”